Fianu ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of your data when you visit fianu.io.
1. Information We Collect
We collect information that you provide to us directly, automatically through your use of our website, and from third-party sources.
a. Information You Provide
- Personal Information: When you sign up for our services, request a demo, contact us, or otherwise engage with us, we may collect personal information, such as your name, email address, phone number, company name, and job title.
- Support Information: When you contact our support team, we collect the details of your request, correspondence, and any other information you choose to provide.
b. Information Collected Automatically
- Usage Data: We collect information about your interactions with our website, including IP address, browser type, operating system, pages viewed, and the date and time of visits.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. You can control your cookie preferences through your browser settings.
c. Information from Third-Party Sources
We may receive information from third-party service providers, such as analytics partners, advertising networks, and other business partners, which may be combined with other information we collect about you.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Services: To operate, maintain, and enhance our website and services.
- Account Management: To create, maintain, and secure your account and provide customer support.
- Communication: To send you updates, alerts, and other information regarding our services, including marketing communications. You may opt-out of marketing emails at any time.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.
- Security and Fraud Prevention: To protect our website, services, and users from fraud, abuse, or other harmful activities.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analytics, and marketing assistance.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by applicable laws and regulations. After this period, your personal data will be securely deleted or anonymized.
5. Security of Your Information
We implement technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update inaccurate information.
- Deletion: You can request the deletion of your personal information under certain conditions.
- Opt-Out of Marketing Communications: You may unsubscribe from our marketing communications at any time by following the instructions in those emails.
To exercise your rights, please contact us at support@fianu.io.
7. International Data Transfers
If you access our services from outside the United States , please be aware that your information may be transferred to, stored, and processed in a different jurisdiction where data protection laws may differ.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review this policy whenever you use our services to stay informed about our information practices and your privacy rights.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Fianu Labs, Inc.
8110 Maple Lawn Blvd #200, Fulton, MD 20759
info@fianu.io
